Privacy Policy

1. Who We Are

MyOwnAnswers is operated by Xpert Concepts (Proprietor firm of Ankush Agrawal). The brand “MyOwnAnswers” is owned by Ankush Agrawal.

Contact: support@myownanswers.com

2. Information We Collect

• Account data: when you sign in via Google, we receive basic profile details such as your name, email, and Google identifier needed to create and manage your account.
• Usage data: prompts/questions you submit, generated outputs, credit usage, and feature interactions to provide the Service and improve reliability.
• Device & log data: IP address, browser type, timestamps, and diagnostics for security and troubleshooting.
• Payments: if you purchase credits, payment processing is handled by our payment partner(s). We may store payment metadata such as order ID, amount, and status, but we do not store full card/UPI details.

You should avoid submitting sensitive personal information in your questions (e.g., passwords, private IDs, or personal contact details).

3. How We Use Information

• To provide and operate the Service (authentication, credits, generation).
• To maintain security, prevent fraud, and enforce our Terms.
• To communicate important updates and support responses.
• To improve Service performance and user experience.

4. AI-Assisted Content

The Service uses AI-assisted generation. Outputs may be inaccurate or incomplete and must be verified with textbooks/teacher. Users should write answers in their own words and should not copy-paste.

5. Sharing & Disclosure

We may share information with service providers who help us run the Service (hosting, analytics, authentication, payments) under appropriate safeguards. We may also disclose information if required by law, to protect rights/safety, or to prevent fraud and abuse.

6. Data Retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. We may delete or anonymize data when it is no longer required.

7. Security

We use reasonable administrative and technical safeguards to protect information. However, no system is 100% secure and we cannot guarantee absolute security.

8. Your Choices

• You may request account deletion by emailing support@myownanswers.com. We may need to retain certain records for legal/compliance.
• You can stop using the Service at any time.

9. Children’s Privacy

The Service is not intended for children under 13. If you believe a child under 13 has used the Service, please contact us so we can take appropriate action.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last updated” date.

11. Contact

Email support@myownanswers.com for privacy questions or requests.